Shipping policy

At Solevo, we take great care in ensuring your order is packed and delivered safely. Please review the shipping policy below for details on processing and delivery timelines.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Standard Shipping

  • Delivery Time: 4–7 business days across India (depending on location).

  • Delivery timelines may vary based on the destination and courier service availability.

  • Orders are shipped through trusted third-party courier partners.

Cash on Delivery (COD)

  • COD is available on orders above ₹1000

  • Customers are encouraged to accept the parcel on the first delivery attempt to avoid delays or cancellations.

Order Tracking

Once your order has been shipped, you will receive tracking details via email or WhatsApp so you can monitor your delivery.

Delivery Attempts

  • Our courier partners will attempt delivery up to three times.

  • Please ensure someone is available at the delivery address to receive the package.

Delivery Delays

While we strive to deliver your order on time, delays may occur due to:

  • Courier partner delays

  • Weather conditions

  • Public holidays

  • Unforeseen logistical issues

Please note that Solevo is not responsible for delays caused by third-party courier services.

Need Help?

If you have any questions regarding shipping or your order status, please feel free to contact our support team.

We are committed to making your Solevo shopping experience smooth and reliable.